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Returns

How to return a product

  • Go to bugaboo.mp-returns.com  
  • Login using your Bugaboo order number, your post code, or email address 
  • Select which products you’d like to return and the reason for returning them 
  • A shipping label will be generated, and a confirmation email will be sent to the email used to place the order 
  • Attach the shipping label to the box  
  • Drop off the parcel at a designated carrier's drop-off location  
  • Once we have received the product, it will take 5 to 10 days for you to receive the refund. For payments via Klarna, the refund can take up to 30 days.  

Bugaboo return policies

FAQ