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Product recalls

Bugaboo quality initiatives

The safety and well-being of our customers and their families is paramount at Bugaboo, and it’s our policy to act whenever we identify potential risks for injury, or are made aware of them — even if the likelihood of this occurrence is limited.

Bugaboo replaces the carry handle for the Bugaboo Cameleon and Bugaboo Donkey

In response to customer reports, we are proactively reaching out to provide a new and improved carry handle for the Bugaboo Cameleon and Bugaboo Donkey. This Bugaboo quality initiative will ensure customers can use our products to their utmost satisfaction. We have learnt from customer reports that under certain conditions, the white button on the carry handle may pop out when the Bugaboo Cameleon or Bugaboo Donkey carrycot/pram body is resting on the ground or is placed on an unstable surface. If the white button pops out, the carry handle may detach on one side.

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Product recalls

Bugaboo replaces carry handle for the Bugaboo Cameleon 3

The Bugaboo Cameleon 3 is compliant with all international regulatory safety standards. However, a small number of customer reports and our own follow-up testing confirm that in the case of these specific Bugaboo Cameleon 3 pushchairs (serial numbers S/N 190101115300001 to S/N 190105124800215) their current carry handle connectors may break, presenting a falling hazard. No injuries have been reported. Carry handle connectors connect the carry handle to the carrycot or seat.

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Product recalls

Bugaboo Bee shimmying front wheels

Non-swivelling wheels: in September 2011 we issued a safety warning to Bugaboo Bee owners regarding non-swivelling front wheels (production date January 2011 up to and including September 2011).

Shimmying wheels: we have learnt that some Bugaboo Bee customers are experiencing difficulties with the manoeuvrability of their pushchair’s front wheel, caused by the effect of ‘shimmying’ wheels.

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Product recalls

Bugaboo — car seat safety

August 2011: Bugaboo has learnt that incorrect use of a Graco Car Seat installed with adapters (models 80401GC02 & 80400GC01) on a Bugaboo Cameleon in combination with a Wheeled board model 85500WB01 (on the market since August 2009) can cause a safety risk. If the Graco Car Seat with adapters is installed on the Bugaboo Cameleon with the child facing the world, the aforementioned Wheeled Board — when not in use in either down or upright position — can potentially flip upwards and hit the release button of the Graco Car Seat. This can cause the seat to come loose and fall.

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Product recalls