Customer Support | Bugaboo.com

We’re still delivering orders as usual and including free delivery for all products. Click here for up to date information on our services.

Due to the COVID-19 current situation, please note our Customer Support response time may be longer than usual. Our phone support is currently operating at reduced hours, from Monday to Friday, 9h to 12h CET. We appreciate your patience and understanding during these unprecedented times. Meanwhile, please visit our FAQ pages to find additional information about our products and services.

Contact support

You're welcome to contact Bugaboo directly on weekdays between 9AM and 5PM.

1-800-460-2922

Go to contact form

Frequently asked questions

Find useful information about Bugaboo products, - customer support and relevant services amongst our Frequently Asked Questions.

Go to FAQs

Stroller spare parts

We are pleased to offer you, as a Bugaboo owner, an extra service to order stroller parts. You are able to purchase Bugaboo parts yourself once your warranty has expired.

Find spare stroller parts

Contact support

Frequently asked questions

Stroller spare parts

Ordering information

Returns

Warranty

Fake Bugaboo products have been reported

Find the appropriate user guide for your product

Product recalls — Bugaboo quality initiatives