Make sure to register your Bugaboo product as soon as you get it. Warranty claims will be handled faster when you are registered. You can register your products quickly and safely on our website.
Products purchased online at Bugaboo.com
Please contact our support team using the Warranty claim form or via our Customer Support page.
Products purchased with one of our retail partners
Please contact the retail store where you have placed the order to make a warranty claim. If you purchased the product at a store, please make sure to have the following details at hand:
- Name
- Contact details
- Proof of purchase (purchase receipt or bank statement)
- The Bugaboo model and colour
- Serial number
- A clear description of the problem and how it arose
In some cases, Bugaboo may ask you to provide pictures or other relevant information that will allow us to assess your claim and provide you with the correct replacement parts.