We would like to warn you that fake Bugaboo products have been reported. We want to make you aware of this and strongly recommend you to only purchase Bugaboo products at official retailers or at Bugaboo.com. A list of authorized retailers can be found on the retail-locator. We do not sell new Bugaboo products through online marketplaces like eBay, Alibaba, Taobao and we do not sell directly from our factory to retailers or consumers. If you have recently bought or are planning to buy a Bugaboo Buffalo from an online marketplace and want to ensure you are not purchasing a fake stroller, please contact our customer service center. They can help you identify the authenticity of your stroller. In the event you have bought a fake Bugaboo product, we regret to inform you that we can't provide any service or guarantee the product safety, even if you have been able to register your product via our website bugaboo.com. Please do not hesitate to get in contact with our customer service center should you have any questions or concerns or to check our store locator on our website, to find the nearest retailer.