Frequently asked

Frequently asked

How do I assemble the sun canopy? How do I assemble the sun canopy?

To assemble the sun canopy, you will need two wires and two clamps (all available to purchase separately). First, pass the wires through the designated holes in the sun canopy fabric—you will have two wire ends on each side of the fabric. Add a clamp to each side and make sure that the wire ends are all attached to the clamp. Then, secure them with the elastic loops. Finally, attach the clamps to each side of the seat/bassinet frame.

How can I wash my sun canopy? How can I wash my sun canopy?

The sun canopy fabric can be washed in the washing machine. Please make sure to follow the instructions below and check the product labels for additional information: Maximum temperature 30°C/85°F (cold wash) / Do not use bleach or aggressive detergent / Do not tumble dry / Do not iron or dry clean / Always wash separately.

Which strollers is this sun canopy compatible with? Which strollers is this sun canopy compatible with?

This sun canopy fabric is compatible with all models of the Bugaboo Donkey family.

Can I use accessories from other brands with my Bugaboo product? Can I use accessories from other brands with my Bugaboo product?

Our Bugaboo accessories are designed to work in perfect harmony with your Bugaboo product. Therefore, we do not recommend using accessories designed by other brands with your Bugaboo product, as they haven't been tested against our safety standards.

Are Bugaboo products chemical-free? Are Bugaboo products chemical-free?

All our products follow REACH guidelines for chemical substances, and of course, all applicable local regulations on chemical substances (e.g., EN 71-3 for Europe). This means our products are tested and proven safe and do not contain any hazardous chemicals.