How to return a product

  • Go to  
  • Login using your Bugaboo order number, your ZIP code, or email address 
  • Select which products you’d like to return and the reason for returning them 
  • A shipping label will be generated, and a confirmation email will be sent to the email used to place the order 
  • Attach the shipping label to the box  
  • Drop off the parcel at a designated carrier's drop-off location  
  • Once we have received the product, it will take 5 to 10 days for you to receive the refund. For payments via Klarna, the refund can take up to 30 days.