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Bugaboo product recall

Seat installed with adapters (models 80401GC02 & 80400GC01) + Wheeled Board model 85500WB01

Important Safety Instruction

August, 2011

Bugaboo has learned that incorrect use of a Graco Car Seat installed with adapters (models 80401GC02 & 80400GC01) on a Bugaboo Cameleon in combination with a Wheeled board model 85500WB01 (on the market since August 2009) can cause a safety risk. If the Graco Car Seat with adapters is installed on the Bugaboo Cameleon with the child facing the world, the aforementioned Wheeled Board - when not in use in either down or upright position – can potentially flip upwards and hit the release button of the Graco Car Seat. This can cause the seat to come loose and fall.

The Graco Car Seat with adapters must therefore at all times be installed on the Bugaboo Cameleon in the only correct way: with the child facing the parent (as shown below).

Research has led us to conclude that this risk only occurs with the combination Bugaboo Cameleon + Graco Car Seat installed with adapters (models 80401GC02 & 80400GC01) + Wheeled Board model 85500WB01 (on the market since August 2009) with the child facing the world. The risk does not occur in other Bugaboo prams/ car seat combinations.

We expect this particular combination of events to occur very rarely. However, we have established that communication on the correct use of the Graco Car Seat with adapters on the Bugaboo Cameleon has to be much more explicit, so customers / users can make no mistake on how to properly use the Graco Car Seat with adapters on the Bugaboo Cameleon.

In order to do this we have produced and distributed a warning label. An example of that label is shown above. Those customers that have registered their car seat adapters with us will receive a letter and the warning label kit from us. This includes a warning sticker with illustrations on the correct use of the Graco Car Seat with adapters on the Bugaboo Cameleon (as shown above). Customers that have not registered their car seat adapters can contact our Customer Services if they wish to receive the warning label kit. All new orders of the Graco Car Seat adapters as well as the Wheeled Board will already contain the warning label.

We feel it is our continuous responsibility to pro-actively inform consumers on the safe use of all Bugaboo products, whether in combination with other brand products or stand-alone. We trust that with these additional precautionary measures we have enabled customers to safely and comfortably continue the use of the combination Bugaboo Cameleon / Graco Car Seat with adapters (models 80401GC02 & 80400GC01) and Wheeled board model 85500WB01 (on the market since August 2009).

For any questions you may have about this, please contact Customer Services directly.