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Bugaboo stroller warranty

Extra stroller warranty

Register your bugaboo product online, within 3 months of purchase and receive an . Simply click on the link below to register. Bugaboo offers a complimentary extra year warranty on all strollers, the Bugaboo Donkey duo extension set, Bugaboo Runner seat and all Bugaboo Bee bassinets.

register your product

bugaboo stroller warranty

Free photo cards by Milestone™

Register your Bugaboo stroller and we’ll add 3 exclusive photo cards by Milestone™ to your Bugaboo account for free. All you have to do is download and print them, then get out and celebrate family memories like #myfirststroll, #myfirstplaydate and #myfirsttrip. And if you want to get the full set of 30 photo cards, registered Bugaboo owners can buy them with a 15% discount from the Milestone™ website.

bugaboo stroller warranty

Bugaboo’s Warranty

What Does This Warranty Cover?

This warranty covers any defects in the chassis, frames, wheels, frame, and car seat adapters, zippers, harnesses, seams in the covering, Velcro, and colorfastness of your Bugaboo product, with the exceptions stated below.

 

What Does This Warranty Not Cover?

This warranty does not cover claims and damage from:

1. normal wear and tear, 

2. misuse such as, but not limited to, improper storage and product care,

3. maintenance and use other than that indicated in the user guide,

4. failure to follow the instructions in the user guide,

5. abuse, neglect, carelessness, or accident, 

6. caused by the modification or alteration of the product,

7. air transportation or freight damage, 

8. damage to tires such as holes or tears, and 

9. incorrect mounting or installation of third party parts that are incompatible with the product.

This warranty does not cover a Bugaboo product whose serial number has been damaged or removed. This warranty only covers damage and defects and does not extend to claims that you may have regarding dissatisfaction with the product in terms of its fit, weight, functionality, color or design. 

This warranty is limited to the consumer - buyers of the product for their personal use or personal family or household purposes. This warranty does not extend to unauthorized purchasers of the product intended for resale or for purchasers who intend to use this product for commercial use such as rental of the product to others.

 

What Is the Period of Coverage?

This warranty remains in force for two years from the date of purchase as long as you are the original purchaser who owns the Bugaboo product. You must keep your receipt as proof of the date of purchase. Replacement or repaired parts will only be warranted for the remaining period of the original warranty.

 

What Will We Do to Correct Problems?

We will repair your Bugaboo product at no cost to you, or if repair is not possible, replace the product. We will pay for transportation from and to the retailer that will service your Bugaboo product, as long as the repair or replacement is covered by this warranty. 

 

How Can You Get Service?

To obtain service for your Bugaboo product, contact the retailer from which you purchased the product. If the retailer is unable to arrange for the service of your product or if Bugaboo was your retailer, please contact us via e-mail at service.us@bugaboo.com, telephone at 1-800-460-2922. When you submit a claim for service, you must provide a copy of the purchase receipt, a description of the issue with the product, and the product and/or photographs of the product or part which is broken or not working properly.

 

What Is the Warranty for a Bugaboo Limited Edition?

If you purchased a limited edition of the Bugaboo, please access https://www.bugaboo.com/warranty/stroller-w001.html for a complete overview of our warranty. Your Bugaboo Limited Edition may be covered by another warranty than the one described in this user guide. We reserve the right to discontinue a particular model, color, fabric, or accessory. Should a particular model or part that is under warranty become unavailable and in need of replacement, we will replace it with an equivalent model or part.

 

How Will State Law Affect Your Customer’s Rights under this Warranty?

To the extent permitted by law, this warranty is exclusive and in lieu of any other warranty, written or oral, including but not limited to any express warranty of merchantability or fitness for a particular purpose. The duration of any implied warranties, including any implied warranty of merchantability or fitness for a particular purpose, is expressly limited to this warranty period. Your exclusive remedy for breach of this warranty or of any implied warranty or of any other obligation arising by operation of law or otherwise shall be limited as specified herein to repair or replacement, at our sole option. Responsibility for incidental or consequential damages is expressly excluded.

This warranty gives you specific legal rights; you may have other rights that vary from state to state or province to province. Some states or provinces do not allow limitations on how long an implied warranty lasts and/or do not allow an exclusion or limitation of incidental or consequential damages. Therefore, the above limitations and exclusions may not apply to you.