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Customer Support | Bugaboo US

Due to the COVID-19 emergency, our response times have been extended to 3-5 business days in North America. All inquiries will be responded to in the order in which they are received. We appreciate your patience as we do our best to provide the best customer service.

Contact Support

You're welcome to contact Bugaboo directly on weekdays between 7am to 4pm PST.

1-800-460-2922

Frequently asked questions

Find useful information about Bugaboo products, - customer support and relevant services amongst our Frequently Asked Questions.

Stroller spare parts

We are pleased to offer you, as Bugaboo owner, an extra service to order stroller parts. You can purchase Bugaboo parts yourself, when your warranty has expired.

Ordering information

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Fake Bugaboo products have been reported

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Find the appropriate user guide for your product

View all user guides

Product recalls — Bugaboo quality initiatives

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