FAQ | Registering a product
Yes, please register your second hand Bugaboo product. Because we build our strollers to last for years, our products can be used again by a new owner. Replacement parts and accessories may still be available for your model. Of course we will serve the second or third owner, and we can help you better if you register your product(s).
Go to www.bugaboo.com/register to register your Bugaboo product. Or if you want to read more about extended warranty first, go to www.bugaboo.com/extra-warranty , then complete the process. If you already have an online account, you can add your Bugaboo product in the section 'My products'. In selected countries, you can register by mail using the registration card enclosed with your Bugaboo product. Note that if you have bought online at Bugaboo.com your product(s) will be automatically registered.
Please contact customer service to change your product registration information.
If you register your new Bugaboo stroller or Bugaboo Donkey duo extension set online within 3 months after purchase date and opt in for the Newsletter and Bugaboo research studies, you are eligible for an extended warranty. Go to www.bugaboo.com/extra-warranty and complete the registration process. You will see the changed warranty status of your product after a few moments in your account in the section 'my products'. You may need to wait a few moments, then refresh the page. If the status still has not been changed, please contact customer service.
No, your registration information will be used only in the case of safety announcements. Bugaboo values and respects the privacy of all our customers, which is guaranteed in our terms and conditions. Our extended warranty offer requires opting in for the Bugaboo newsletter and Bugaboo research studies. Even if you haven't registered a product, we encourage you to sign up for both. The newsletter includes regular updates from our community and relevant information about your product(s), and you'll have a chance to share your feedback on our products through the research surveys. Of course, you can decide to opt out any time.
You can register online all Bugaboo products. You might need a different registration code per product category. See the table below. Product Registration code Extended warranty? Stroller Tag / Serial number Yes Wheeled board Serial number No Adapters Serial number No Extension set Serial number Yes Accessory Item code No
At Bugaboo, product registration is an important link in our quality process. By providing us with your contact details and unique product serial number, we can easily get in touch if your stroller/Bugaboo product needs extra service. The safety and well-being of our customers and their families is paramount at Bugaboo, and it’s our policy to act whenever we identify or are alerted to potential risks for injury- even if the likelihood of this occurrence is limited. In addition, when you contact Bugaboo support, we are able to assist you more efficiently if your product is registered. If you opt in for the newsletter, we can send regular updates from the Bugaboo community and relevant information about your specific product(s). Of course, your privacy is valued and we will not share your details.