FAQ - Bugaboo Cameleon
The Bugaboo Cameleon³ is: versatile, multi-terrain, light compact. An icon from the start, this fully-loaded original adapts to every age and journey. From newborn to toddler, from the city to woods, sand and snow, the versatile Bugaboo Cameleon³ makes it easy to go everywhere you want to go. The original stroller, the Bugaboo Cameleon³ remains unsurpassed in terms of functionalities, such as its ease of use, versatility and high quality. It breathes the legacy of 15 years of Bugaboo design and - 15 years down the road - has only improved. An iconic yet practical all-in-one stroller.
Using the Bugaboo Cameleon³ is easy thanks to its versatility. Check the user guide to get important information on how to use the stroller in all configurations! You can also check out the videos showing you how the Bugaboo Cameleon³ works on our official Bugaboo YouTube channel.
Check out the full demo of the Bugaboo Cameleon³ on our official Bugaboo YouTube channel! You can also check out the last pages of the user guide: useful pictures will explain you how to quickly fold the stroller to fit your car or storage.
Bugaboo Accessories are designed specifically to customize your stroller and enhance your journey. You can check out the Accessories page to add a dash of color and extra comfort to your stroller. Select your stroller from the drop down menu on the right side of the page and customize your mood or journey and expand your world.
Enjoy your Bugaboo Cameleon for even longer. Bugaboo spare parts allow you to change up color, replace a wheel or refresh a sticky foam handle. Check out the spare parts page and select your specific Bugaboo stroller.
Bugaboo car seat adapters provide a safe and easy connection between the car seat and your Bugaboo stroller. Please view our compatible car seat adapter page and select the model of your stroller from the drop down menu. From there you can find the car seat models that are compatible with the Bugaboo car seat adapter.
You can check this information in different areas of the website: If you are exploring the Cameleon³ within the website, check the link ‘what you get’ within the main page of the stroller or scroll down to find all the parts of the Cameleon 3 that you will receive if you buy a complete one. If you are buying a Cameleon³ and you are already in the configurator, click on the question mark on the right side of the screen. If you have added the Cameleon³ in the cart, view the cart and click on the link: ‘what’s in the box’.
Technical Specs Bugaboo Cameleon³: DIMENSIONS: Unfolded (City position with canopy): 855 x 585 x 1010 mm Folded with wheels (no underseat bag, seat and canopy included, carry handle within volume) 900 x 585 x 305 mm Folded wheels disassembled (no underseat bag, seat and canopy included, carry handle within volume) 880 x 500 x 240 mm Extension Handlebar: 140 mm WEIGHT: Chassis 3.5 kg Chassis with wheels 6.7 kg Frame with Seat fabric and Canopy (with Tailored fabric, no carry handle) 3,5 kg Carry handle 380 gr Sun canopy 580 gr (canvas)
You can find the serial number of your Bugaboo Cameleon³ stroller by checking the middle bar of the chassis, underneath the seat. Remove the seatframe and check the stroller. Please be aware that your Bugaboo Cameleon³ has a unique serial number on the chassis and a different serial number on the seatframe. These 2 numbers are collected in the Tag number starting with "X", that you will find in the documentation that comes along with the Bugaboo Cameleon³. These 3 numbers are linked and all 3 can identify your Cameleon³. Previous versions of the Cameleon might have a different serial number format. Whenever you need to contact us for queries concerning your stroller, we advise you to locate the serial number or the Tag number: this will be helpful to identify the correct model and assist you at our best.
All Bugaboo products are designed in the Netherlands and manufactured in our own factory in China, where we have full control over the quality and durability of our products.
Clean the chassis with a soft towel and lukewarm water and wipe off any remaining water with a dry cloth. Use a soft brush to clean sand from the mechanisms and sliding tubes of the frame. To clean the foam on the handlebar, please use a sponge, warm water and liquid soap and gently rub the area that needs to be cleaned. Wipe clean any soap residue left on the metal part of the handlebar.
We would like to warn you that fake Bugaboo products have been reported. We want to make you aware of this and strongly recommend you to only purchase Bugaboo products at official retailers or at Bugaboo.com or at Bugaboo Tmall Flagship store. A list of authorized retailers can be found on the retail-locator. We do not sell new Bugaboo products through online marketplaces like eBay, Alibaba, Taobao and we do not sell directly from our factory to retailers or consumers. If you have recently bought or are planning to buy a Bugaboo Cameleon³ from an online marketplace and want to ensure you are not purchasing a fake stroller, please contact our customer service centre. They can help you identify the authenticity of your stroller. In the event you have bought a fake Bugaboo product, we regret to inform you that we can't provide any service or guarantee the product safety, even if you have been able to register your product via our website bugaboo.com. Please do not hesitate to get in contact with our customer service centre should you have any questions or concerns or to check our store locator on our website, to find the nearest retailer.
Should you need service and/or you have a guarantee request please always contact your retailer first to help you with your service claim. If you have bought on the website www.bugaboo.com, please contact our customer service. We strongly advise you to ask for an official receipt from the authorised dealer you have bought your stroller from and that you keep and store your original receipt carefully. We need the receipt in case of any service/guarantee request. Please do not hesitate to get in contact with our customer service centre should you have any questions or concerns.
Damage from transportation (for example airline transportation) is not covered by the manufacturing warranty, however we can help you with the assessment of the damage and with useful documentation in case you need to make a claim to the airline's insurance to cover the cost of a new Bugaboo Cameleon³ or for a part to be replaced.
The only Bugaboo Cameleon³ parts compatible with the previous Bugaboo Cameleon model are: Bugaboo Cameleon³ Tailored Fabric Set (Sun Canopy and Apron) Bugaboo Cameleon³ Sun Canopy Clamps Bugaboo Cameleon³ Seat Fabric including Comfort Harness Bugaboo Cameleon+ Canopy Wires Replacement Set Bugaboo Cameleon+ Handlebar Foam Replacement Set Bugaboo Repair Set Round White Knob Seat Frame Bugaboo Rain Cover Bugaboo Cameleon³ Seat Board
All Bugaboo Cameleon models can carry up to 9 kg in the carrycot and up to 17 kg in the seat. Please note that you can only carry up to 9 kg with the carry handle. The underseat basket of the Bugaboo Cameleon³ and the previous Bugaboo Cameleon models hold 4 kg.
The Bugaboo Cameleon was produced between 2005 and 2007. This version had air-filled tires and wingnuts to adjust the handlebar. The Bugaboo Cameleon+ was produced between 2007 and 2012 and has foam-filled tires and handlebar clips to adjust the handlebar. The Bugaboo Cameleon³ has been in production since 2012. Although it also has foam-filled tires, there is a different way to attach the wheels. Several minor changes have been made to the chassis and seat frame.
The rough terrain wheels have been removed from the assortment. However, the Bugaboo Cameleon has the unique ability to reverse the handle bar, so that the large rear wheels serve as front wheels. At the same time, the swivel wheels can be locked, so that a comfortable ride on uneven ground is possible.
The newer version of the Bugaboo Cameleon³ Seat Frame does not have the pins on the side. If you have the older version of the seat fabric with metal rings for the pins, you can tighten the tension belt around the frame to keep it in position.
We usually recommend a transition from the carrycot to the seat at around 6 months age or when the child can sit upright unaided, roll over or push him/herself up on hands and knees. The maximum weight of the child in the carrycot is 9 kg (20 lbs). As every child is unique, we recommend consulting with your GP to determine whether your child is ready for this transition.
The Bugaboo Cameleon has not been designed for running. If you would like to run with your child, we recommend purchasing the Bugaboo Runner. The Bugaboo Cameleon³ seat is compatible with the Bugaboo Runner Chassis. The seats from previous models of the Bugaboo Cameleon Seat are not compatible.
The underseat basket of the Bugaboo Cameleon³ is not compatible with the previous Bugaboo Cameleon models as it is a different size and must be attached in a different way.
We do not recommend placing any weight on handlebars of any of the Bugaboo Cameleon models. This may result in potentially dangerous situations due to instability of the stroller, or cause permanent damage to the chassis. We recommend placing the items you need to bring with you in the underseat basket. Please refer to the User Guide for more information.
The Bugaboo Cameleon³ Seat Fabric including Comfort Harness is compatible with Bugaboo Cameleon³ and Bugaboo Cameleon+.
The fabrics are washable at 30 degrees Celcius. If your Bugaboo Cameleon is a limited edition, please check the washing instructions on the flyer of the User Guide.
To obtain service for your Bugaboo product, please contact us via our online contact form or by phone at $customerServiceNumber.
Bugaboo Car Seat Adapters provide a safe and easy connection between your car seat and your stroller. Have a look to see which car seats are compatible and which have been tested with our Bugaboo Adapters. Select your stroller from the drop down menu and explore the car seat models that are compatible with our Bugaboo Car Seat Adapters.