FAQ Bugaboo Runner
Using the Bugaboo Runner is easy thanks to its versatility. Check the user guide to get important information about how to use the stroller in all configurations. The Bugaboo Runner is an extension to your versatile daily use Bugaboo stroller, this base is designed purely for jogging. The best jogging performance is given by large wheels (for shock absorption) and a fixed wheel to have a straight track so you don’t have to correct you track constantly. The base is designed so that you can easy tip the stroller during your run to steer and adjust your direction.
Check out the last pages of the Bugaboo Runner user guide: useful pictures will explain you how to quickly fold the stroller to fit your car or storage.
The Bugaboo accessories are designed specifically to customize your Bugaboo Runner and enhance your journey. You can check out the Accessories page to add a dash of colour and extra comfort to your stroller. Select the Bugaboo Runner from the drop down menu on the right side of the page and customize your mood or journey and expand your world. Please note that we do not recommend using the Bugaboo parasol and the Bugaboo wheeled board with the Bugaboo Runner, because these accessories may interfere with your run.
The Bugaboo Runner is made to connect and go smooth run. Designed with active parents in mind, the Bugaboo Runner comes in two versions; as a complete jogging stroller and as an accessory for existing Bugaboo owners*, offering an easy, click-and-go jogging extension. The large under seat basket will hold your essentials and most accessories are compatible with the stroller. In characteristic Bugaboo fashion, you can choose to have the seat facing you, or facing the world. What are you waiting for? Run free! *see suitability and recommended use of Bugaboo seats
Technical specs Bugaboo Runner: -Spacious Bugaboo Runner seat suitable from 9 months to 17 kg / 37.5 lbs. -3 air-filled tyres to provide a smooth run. -Five-point harness with height adjustable shoulder straps. -One hand operation to recline, reverse and release the seat. -All fabrics machine washable. -Weight (chassis): 8,8kg/ 19.3 lbs. -Weight (chassis, adapters, wheels, Bugaboo Runner seat, underseat basket): 12,7 kg / 27.9lbs. -Folded lwh: 86.5x70x42.5 cm / 34x26.6x16.5". -Unfolded width: 70 cm / 28”. -Underseat basket: 17.5 l / 4.6 gal.
You can find the serial number of your Bugaboo stroller by checking the middle bar of the chassis, underneath the seat. Remove the seatframe and check out the structure of the stroller. Please know your Bugaboo Runner has a unique serial number on the chassis and a different serial number on the seatframes. The base numbers are collected in the Tag number starting with "X", that you will find in the structure itself and in the documentation that comes along with the Bugaboo Runner. These 3 numbers are linked and all 3 can identify your Runner. Whenever you need to contact us for queries concerning your stroller, we advise you to locate the serial number or the Tag number: this will be helpful to identify your stroller and assist you at our best.
All Bugaboo products are designed in the Netherlands and manufactured in our own factory in China, where we have full control over the quality and durability of our products.
Clean the chassis with a soft towel and lukewarm water and wipe off any remaining water with a dry cloth. Use a soft brush to clean sand from the mechanisms and sliding tubes of the frame. To clean the foam on the handlebar, please use a sponge, warm water and liquid soap and gently rub the area that needs to be cleaned. Wipe clean any soap residue left on the metal part of the handlebar.
We would like to warn you that fake Bugaboo products have been reported. We want to make you aware of this and strongly recommend you to only purchase Bugaboo products at official retailers or at Bugaboo.com. A list of authorized retailers can be found on the retail-locator. We do not sell new Bugaboo products through online marketplaces like eBay, Alibaba, Taobao and we do not sell directly from our factory to retailers or consumers. If you have recently bought or are planning to buy a Bugaboo Runner from an online marketplace and want to ensure you are not purchasing a fake stroller, please contact our customer service centre. They can help you identify the authenticity of your stroller. In the event you have bought a fake Bugaboo product, we regret to inform you that we can't provide any service or guarantee the product safety, even if you have been able to register your product via our website bugaboo.com. Please do not hesitate to get in contact with our customer service centre should you have any questions or concerns or to check our store locator on our website, to find the nearest retailer.
Should you need service and/or you have a guarantee request please always contact your retailer first to help you with your service claim. If you have bought on the website www.bugaboo.com, please contact our customer service. We strongly advise you to ask for an official receipt from the authorized dealer you have bought your stroller from and that you keep and store your original receipt carefully. We need the receipt in case of any service/guarantee request. Please do not hesitate to get in contact with our customer service centre should you have any questions or concerns.
Damage from transportation (for example airline transportation) is not covered by the manufacturing warranty, however we can help you with the assesment of the damage and with useful documentation in case you need to make a claim to the airline's insurance to cover the cost of a new Bugaboo Runner or for a part to be replaced.
The Bugaboo Runner is specially designed to deliver the smoothest run possible. The stroller has three large wheels with air-filled tires and a fixed front wheel that ensures a smooth, straight run with utmost stability. The Bugaboo Runner has all other features you would expect from a Bugaboo stroller to facilitate the jogging experience, including: Reversible seat – facing world to explore and facing parent to see your child while jogging Adjustable handlebar – three positions to suit all heights Easy access handlebar brake – to control speed or stop without effort Large underseat basket with straps - all of your essentials will stay in place during a run
We designed a special adapter set for each compatible Bugaboo seat, making it easy to attach the seat to the Bugaboo Runner chassis.
Bugaboo stroller seats (please check compatability of stroller) are safe to use and meet the strict safety regulations. Please note, the harness should always be used to secure your child in the seat. This will ensure a safe and comfortable run with the Bugaboo Runner.
The Bugaboo Runner chassis can only be used with seats of the Bugaboo Cameleon³, Bugaboo Bee (2010 model onwards), Bugaboo Buffalo and Bugaboo Donkey. The seats of previous models (Bugaboo Frog, Bugaboo Gecko and previous Bugaboo Cameleon models) are not suitable with the Bugaboo Runner chassis. The Bugaboo Runner can be used with the Bugaboo Cameleon³, Bugaboo Bee (2010 model onwards), Bugaboo Buffalo and Bugaboo Donkey seats as they meet the strict safety regulations. Please note, the harness should always be used to secure your child in the seat. This will ensure a safe and comfortable run with the Bugaboo Runner.
The Bugaboo Runner is suitable for jogging with children from 9 months old up to 17 kg / 37.5 lbs. For this reason, you should not use the car seat or bassinet with the Bugaboo Runner. We recommend using another Bugaboo stroller for the first 9 months.
Due to safety regulations, we do not recommend using the Bugaboo Runner with children younger than 9 months old.
The Bugaboo Runner does not have reflectors as our research demonstrated that most parents would not consider going for a jog with their child in the dark. Those who do tend to already own reflective clothing or other means to remain visible in the dark.
Keep your tires at a pressure of 3.5 bar / 50 psi to experience the lowest possible rolling resistance and therefore ensure the best jogging performance. Please see the Bugaboo Runner User Guide for information about how to inflate the tires.
The front wheel tracking system is designed to ensure a straight and smooth ride. If you notice any deviation, please use the adjustment nut on the front wheel to optimize your run.
We do not recommend placing a bag on the handlebar as the Bugaboo Runner may become unstable.
The fabrics of the Bugaboo Runner can be washed at 30 degrees Celcius. Please check the fabric label before washing.