How do I attach accessories to my Bugaboo stroller?
Most accessories come with a user guide, which shows you how to attach the accessory to your Bugaboo stroller. You can also download the latest version of the user guide you need.

Until what age will my child fit into a Bugaboo stroller?
Whether a Bugaboo stroller is still suitable for your child is determined by his or her weight, not his or her age. Bugaboo strollers are safe for children weighing up to 37.5 pounds.

Can I remove the wrist strap from the handlebar of my Bugaboo stroller?
The wrist strap is there for the safety of your child. In some countries you are legally required to use it. But in any case, please strap it on before you go.

If you do not use the wrist strap, Bugaboo cannot be held liable for any incidents.

How long is my warranty valid and what does it cover?
Bugaboo (as manufacturer) warrants consumers that the product shall be free from material and manufacturing defects and warrants a normal functioning under normal conditions, according user manuals and technical specifications for a period of 2 years after the original date of purchase. Please read for more details.

How can I make a warranty claim?
It is advised to have your Bugaboo product registered straight after purchase. Warranty claims will be handled faster when you are already registered. Product registration at our website is the fastest and most secure way to register.

Please contact Bugaboo Service

To enable us to assess your claim as best as possible, please ensure provide the following information:

- your name and contact details

- your dated proof of purchase (your purchase receipt, or a credit card or bank statement)

- your Bugaboo model and color

- your Bugaboo serial number/tag number

- a clear description of the problem and how it arose


In some cases, Bugaboo may ask you to provide pictures or other relevant information that will allow us to assess your claim and provide you with the correct replacement parts.

What can I do if there is something wrong with my Bugaboo product after my warranty has expired?
Bugaboo has a list of spare parts available for purchase. If the part you are looking for is not available online or if you do not know which part you should purchase to solve your problem with your Bugaboo product, please contact Bugaboo Service.

Where on my Bugaboo product can I find the serial number?
You can find the serial number of your Bugaboo stroller on the middle part of the chassis (7 or 14 digits).

What happens if Bugaboo is no longer selling the model I have?
Accessories for your Bugaboo product will be available for a minimum of 1 year until stock runs out. Please check online for availability of a specific accessory. Bugaboo can also supply you with spare parts for a limited period of time, with a minimum of two years after the start of the discontinuation.

Are all Bugaboo accessories compatible with all Bugaboo products?
Bugaboo has all kinds of accessories for different needs. Some accessories will not fit onto some models. To see if a particular accessory is compatible with your Bugaboo product, you can download this overview.

Can I buy products directly from Bugaboo?
Bugaboo has a list of products available online for purchase only in North America. If the product you are looking for is not available, please contact Bugaboo Service.

Where are Bugaboo products manufactured?
All Bugaboo products are manufactured in our own factory in China, where we have full control over the quality and durability of our products.

I want to take my Bugaboo stroller on a plane. Is it easy to travel with?
Most airlines will allow you to drive your child in his or her Bugaboo stroller to the gate. There, you can fold it into its most compact and easy-to-handle size. The airline staff will place the stroller in the general luggage compartment of the plane. They will take it out again as you exit the plane. Please contact your airline for specific information.


However, Bugaboo recommends using the Bugaboo transport bag for extra protection and checking in the stroller as odd size luggage. This minimizes the chance of damage to your Bugaboo stroller.


Your warranty is not valid for damage sustained during air travel, with or without the transport bag.

What is the size and weight of my Bugaboo product?
You can find the dimensions of your Bugaboo product in every setting in our size-and-weight chart.

Can I wash the fabrics of my Bugaboo product?
Most Bugaboo fabrics are machine-washable. Do not tumble dry. For detailed washing instructions per fabric, please check the washing label on the fabric.

I am concerned my child will no longer fit in my Bugaboo stroller.
Bugaboo strollers are designed according to safety regulation requirements and to fit newborns up to 37.5 pounds. For further information on the sizes and dimensions of your Bugaboo product in every setting go to our size-and-weight chart.

Can I get my Bugaboo product repaired?
Bugaboo does not have any repair centers. If you encounter any problems with your Bugaboo products, Bugaboo will provide you with repair sets or replacement parts that have been thoroughly tested and can be easily assembled with or without instructions.

Is my warranty valid worldwide?
Yes, Bugaboo products are covered by a worldwide warranty of 2 years from your date of purchase. However, our products will differ per region due to local regulations. If you need to claim warranty on your Bugaboo product outside of the region where you have purchase your product, Bugaboo will only be able to supply you with a limited number of parts. If the part needs to be provided by the Bugaboo region where you have purchased your product and sent abroad, you might have to pay for the shipping costs.

Which accessories are available for which Bugaboo strollers?
Some accessories fit all Bugaboo strollers. Bugaboo also offers accessories especially developed for a particular model. Find out which accessories are available for your stroller.

How do I use the car seat adapters on the stroller?
The car seat adapters are accessories to attach select car seats on a bugaboo stroller. When the car seat is not attached on the stroller please remove the adapters to avoid any inconvenience or instability of the car seat.


It is easy to connect to and remove from the chassis using the car seat adapters. For detailed instructions, please check the user guide. You can also download the latest version of the user guide.

Are all Bugaboo accessories compatible with all Bugaboo products?
Bugaboo has all kinds of accessories for different needs. Some accessories will not fit onto all models. To see if a particular accessory is compatible with your Bugaboo product, you can download this overview.

Which car seats can I use on which Bugaboo strollers?
Bugaboo offers adapters to attach a variety of car seats to Bugaboo strollers. To see which adapter is available, download this overview.

How do I attach accessories to my Bugaboo stroller?
Most accessories come with a user guide, which describes how to attach the accessory to your Bugaboo stroller. You can also download the latest version of the user guide you need.

Why would I use the baby cocoon for my Bugaboo Bee?
The baby cocoon will keep your newborn (0–6 months) comfortable when you're out and about. Just place the baby cocoon on the seat and secure your child with the harness. The fleece fabric is soft against your baby's delicate skin; your baby will love the snug feel. The baby cocoon provides cozy warmth in winter, while in summer you can fold the top cover down or even take it off, making it an extra lining to your Bugaboo Bee.

How do I best protect my child against the sun while riding in a Bugaboo stroller?
The sunshade reflects at least 65% of UVA and UVB radiation. By combining it with a sun canopy, and Bugaboo parasol your child will have optimal protection.


However, as a parent you remain responsible for UV exposure of your child. Bugaboo recommends that you take other sun-protective measures such as sunscreen and protective clothing.

Why should I buy a breezy sun canopy when I already have a regular sun canopy?
During hot days, the breezy sun canopy provides extra ventilation through its two side windows made from mesh material which reflects the UVA and UVB radiation.

From what age can my child use the wheeled board?
Your child should be able to stand and hold on. Whether he or she is ready to use the wheeled board is up to your discretion as a parent. The wheeled board can be used by children up to 44 pounds. Never leave your child unattended with the wheeled board.

Why do I need brackets for my Bugaboo Bee?In March 2009, Bugaboo learnt that in a few cases the brake of the Bugaboo Bee is occasionally not working properly. As the safety and well being of our customers and their children are paramount to Bugaboo, we have decided to take precautionary measures. Bugaboo has developed a set of brackets that can easily be clicked onto the rear wheels of the Bugaboo Bee to secure the brake function. This is however only relevant for models produced before May 2009. From the 1st of May the brackets have been implemented during production. Next to that we advise bugaboo bee owners to keep the wheels, brakes and rear axle as clean as possible.
I have heard that the Bugaboo Bee has been recalled. Is this true? In March 2009, Bugaboo learnt that in a few cases the brake of the Bugaboo Bee is occasionally not working properly. As the safety and well being of our customers and their children are paramount to Bugaboo, we have decided to take precautionary measures. Bugaboo has developed a set of brackets that can be easily clicked onto the rear wheels of the Bugaboo Bee to secure the brake function. These brackets are available for consumers to order. Next to that we advise bugaboo bee owners to keep the wheels, brakes and rear axle as clean as possible. As we find it important to reach as many Bugaboo Bee owners as possible, we have notified the CPSC in the United States and they have approved the steps we are taking. Although the CPSC technically classifies our situation as a recall, both the CPSC and Bugaboo agree that there is no need to withdraw the Bugaboo Bee from the market as we are providing consumers with a safe and easy-to-fix solution.
When do I need to order brackets for my Bugaboo Bee?If you bought your Bugaboo Bee produced prior to May 1st 2009, we advise you to order a set of brackets. Additionally we advise you to keep the wheels, brakes and rear axle as clean as possible. You can fill in the form and you will receive the brackets free of charge.
Check this image where the brackets are attached on the Bugaboo Bee to find out if your Bugaboo Bee is provided with the brackets.
Follow the enclosed instruction for a quick and best fit or check out the demo.
How do I use the Bugaboo Bee?
The user guide that came with your Bugaboo Bee shows you how to use and take care of your Bugaboo. You can also download the latest version of the user guide.

Until what age will my child fit in the Bugaboo Bee?
Whether a Bugaboo stroller is still suitable for your child is determined by his or her weight, not age. Bugaboo strollers are safe for children weighing up to 37.5 pounds.

What are the differences between the Bugaboo Bee and other Bugaboo strollers?
The Bugaboo Bee is our compact yet complete stroller for the parent leading an urban life on the fly. It is a one-piece foldable design that accommodates children from newborn to toddler (up to 37.5 pounds). For a complete comparison of available Bugaboo models, you can check our comparison table.

What are the side flaps for?
The side flaps give your child extra comfort and some extra protection.

Why would I use the baby cocoon?
The baby cocoon will keep your newborn (0–6 months) comfortable when you're out and about. Just place the baby cocoon on the seat and secure your child with the harness. The fleece fabric is soft against your baby's delicate skin; your baby will love the snug feel. The baby cocoon provides cozy warmth in winter, while in summer you can fold the top cover down or even take it off, making it an extra lining to your Bugaboo Bee.

Can I reverse the Bugaboo Bee seat, like with other Bugaboo strollers?
Yes, your child can either face you or face the world. You can easily reverse the seat with a few clicks. For exact instructions, you can download the latest version of the user guide.

Why is there no bassinet for the Bugaboo Bee?
The Bugaboo Bee is a compact yet complete one-piece foldable stroller for newborns up to toddler. The seat of the Bugaboo Bee can recline to a 150 degree angle, complying with safety standards for newborns. The seat has a hard shell backrest that enhances ventilation, guaranteeing your child an ergonomic fit. With the Bugaboo baby cocoon, your newborn will enjoy the same comfort as it would in a bassinet.

How do I attach accessories to my Bugaboo Bee?
Most accessories come with a user guide, which shows you how to attach the accessory to your Bugaboo stroller. You can also download the latest version of the user guide you need.

Can I adjust the Bugaboo Bee harness?
For the sake of your child's safety and comfort, it is essential that the harness is always a snug fit. The straps should be attached to the backrest and level with the top of your child's shoulders or slightly higher.


The user guide that came with your Bugaboo Bee provides detailed instructions. You can also download the latest version of the user guide.

How do I use the Bugaboo Cameleon?
The user guide that came with your Bugaboo Cameleon shows you how to use and take care of it. You can also download the latest version of the user guide.

Until what age will my child fit in the Bugaboo Cameleon?
Whether a Bugaboo stroller is still suitable for your child is determined by his or her weight, not age. The Bugaboo Cameleon is safe for children weighing up to 37.5 pounds.

How can I best use the aerated mattress in the Bugaboo Cameleon?
The mattress has an aerated inlay structure that creates a breathable layer of air between the different materials. It is suitable for children weighing up to 20 pounds.


Using the mattress

The user guide of the Bugaboo Cameleon shows you how to put it into your Bugaboo Cameleon and then use it. You can also download the latest version of the user guide.


Care of the mattress

You can machine-wash the mattress at the warm temperature setting. If you take care of the mattress normally, the mattress will keeps its breathable characteristics, so you can use it for your next child as well.


Good to know

You can add an extra blanket, but it will diminish the air circulation created by the aerated inlay. We recommend using covers or layers that allows the air circulate as freely as possible.

Why is the bassinet on the Bugaboo Cameleon so low?
When we designed the Bugaboo Cameleon, we wanted it to be lightweight, ergonomic, not too wide and in compliance with all regulations, without making concessions on its stability. With the low bassinet of the Bugaboo Cameleon you enjoy a smooth ride: stable and still highly maneuverable.

Can I remove the wrist strap from the handlebar?
The wrist strap is there for the safety of your child. In some countries you are legally required to use it. But in any case, please strap it on before you go.


If you do not use the wrist strap, Bugaboo cannot be held liable for any incidents.

Can I place the rain cover and the sun canopy on both the bassinet and the seat?
Yes, the rain cover and the sun canopy fit both the bassinet and the seat of your Bugaboo Cameleon.

What is the size and weight of the Bugaboo Cameleon?
You can find the dimensions of your Bugaboo Cameleon in every setting in our size-and-weight chart.

Can I use the bassinet in my car?
Bugaboo is aware that in some countries, it is common to use a bassinet in the car. However, the Bugaboo Cameleon bassinet is not designed for that purpose. Therefore, Bugaboo advises against using it in your car. We advise to use a car seat instead.


Bugaboo now offers Bugaboo car seat adapters for several different car seats.

Why does the Bugaboo Cameleon have adjustable suspension and how do I use it?
The adjustable wheel suspension offers your child ultimate comfort from birth up to 37.5 pounds. For instructions, please check the user guide that came with your Bugaboo Cameleon. You can also download the latest version of the user guide.

Can I set the bassinet to a different position, like the seat?
Bugaboo does not recommend it. Your child will likely slide down or experience an uncomfortable ride if the bassinet is in a slanted position. If you use this position, Bugaboo cannot be held liable for any incidents.

How do I attach accessories to my Bugaboo Cameleon?
Most accessories come with a user guide, which shows you how to attach the accessory to your Bugaboo stroller. You can also download the latest version of the user guide you need.

How do I use the Bugaboo Frog?
The user guide that came with your Bugaboo Frog shows you how to use and take care of your Bugaboo. You can also download the latest version of the user guide.

How do I use the Bugaboo Gecko?
The user guide that came with your Bugaboo Gecko shows you how to use and take care of your Bugaboo. You can also download the latest version of the user guide.

Bugaboo is no longer selling the model I own. Are spare parts and accessories of this model still available?
Accessories for your Bugaboo product will be available for a minimum of 1 year until stock runs out. Please check online for availability of a specific accessory. Bugaboo can also supply you with spare parts for a limited period of time, with a minimum of two years after the start of the discontinuation.

Why is my Bugaboo stroller no longer available?
Bugaboo wants to offer innovative products. Innovation is paramount to Bugaboo, this means product updates are ongoing. While functions are added and product improvements are made, other products might loose their added value within the Bugaboo product portfolio.


At the moment, we offer Bugaboo Bee, the Bugaboo Cameleon, Bugaboo Frog and accessories for all strollers.

I bought a Bugaboo Frog in the United States. Do I have warranty and access to spare parts outside the United States?
Bugaboo wants to offer innovative products. Innovation is paramount to Bugaboo, this means product updates are ongoing. While functions are added and product improvements are made, other products might loose their added value within the Bugaboo product portfolio.


At the moment, we offer Bugaboo Bee, the Bugaboo Cameleon, Bugaboo Frog and accessories for all strollers.

Are all Bugaboo accessories compatible with all Bugaboo products?
Bugaboo has all kinds of accessories for different needs. Some accessories will not fit onto some models. To see if a particular accessory is compatible with your Bugaboo product, you can download this overview.

What Bugaboo special collections are available?
Bugaboo developed a series of special collections for the Bugaboo Cameleon. At the moment, two special collections strollers are available:


- Bugaboo Denim: you choose a base and a tailored fabric set in sturdy denim.

- Bugaboo + Paul Frank: colourful Paul Frank characters cover Bugaboo accessories and tailored fabric sets.


not available anymore:


- Bugaboo Marc Jacobs: hyper exclusive design by famous designer Marc Jacobs, edged with a beautiful black frame.

- The Bugaboo by Bas: designed by Dutch fashion designer Bas Kosters.
What makes the Bugaboo Paul Frank so special?
The Bugaboo Cameleon can now be dressed with one of the tailored fabric sets, footmuffs and/or blankets featuring the signature Paul Frank characters Skurvy, Clancy and Julius.


The Bugaboo + Paul Frank special collection blends itself beautifully with the versatile Bugaboo Cameleon, reinforcing individuality and choice.


The Bugaboo Paul Frank has been available worldwide since Spring 2009. Find a retailer near you.

What makes the Bugaboo Marc Jacobs so special?
Marc Jacobs has long been known for taking a classic design and adding unexpected details that make it his own. He has done just that by using the Bugaboo Cameleon as a base design, selecting an all black chassis and using the sweet cursive ‘love Marc' print. The design is made casually elegant by using a black-on-black print that maintains the brand's unpretentious identity. A matching footmuff made this very special bugaboo stroller complete.


Since the end of November 2008, only 15 exclusive Marc Jacobs for Bugaboo strollers have been made available worldwide:


- Marc Jacobs in New York City (6)

- Colette in Paris (4)

- the "Intriguing Wonder" room at Selfridges (2)

- Marc Jacobs in Dubai (2)

- Azzurro Kids in Amsterdam (1)
What makes the Bugaboo denim so special?
For a special collection of the Bugaboo Cameleon, Bugaboo has chosen denim. This iconic fabric is full of character and fits the design of the Bugaboo – versatile, tough, no-nonsense yet striking.


Bugaboo has chosen a type of single wash denim that keeps the color a deep dark blue. With denim's special quality your Bugaboo will grow in beauty and character with time and extended use. "Think of your own pair of jeans: after a while they become completely yours", says Madeleen Klaasen, Bugaboo's Marketing Director. "The same will happen with the Bugaboo Denim stroller."