Important information Bugaboo Bee wheels

The safety and wellbeing of our customers is paramount to Bugaboo.

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Bugaboo is voluntarily recalling its Bugaboo Bee strollers to replace front plastic bearing wheels with metal-bearing wheels.

A small chance exists that the plastic bearing wheels can lock up while the stroller is moving, creating a potential tipping hazard. Strollers produced between January 2011 and September 2011 are affected, and date code labels can be found on the stroller chassis under the seat unit. Bugaboo is reaching out to customers who previously registered their strollers, while others can contact their retailer or Bugaboo directly for free replacement of the swivel wheels.

Click here for more important information.
Register with us for updates

At Bugaboo, product registration is an important link in our quality process. By providing us with your contact details, we can easily get in touch should your stroller need extra service. You can register here.

It is our prime focus to make sure you can use your Bugaboo Bee to your utmost satisfaction and that you will soon continue to have a smooth ride with your Bugaboo Bee.

bugaboo customer service contact details
Europe:     service.nl@bugaboo.com    or   0031 20 718 9531
UK:  service.uk@bugaboo.com or  0800 587 8265
France: service@bugaboo.com  or  0033 17 670 4171
Germany:  service@bugaboo.com  or  0049 69 2222 1140
Spain: servicees@bugaboo.com or  + 34 93 762 25 55
USA/Canada:  serviceus@bugaboo.com or  1-800-460-2922
ASIA:  service.asia@bugaboo.com
Australia/New Zealand: service.au@bugaboo.com or  0061 2909 10322
Kind regards,
Your Bugaboo team